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Salon / client care

Curl Collective

A client-care and follow-up workspace for a curly hair salon.

Review build · Human-approved messages

Curl Collective queue with appointment notes, product recommendations and follow-up drafts using sample client records

Salon / client care · Review build · Human-approved messages

The problem

Where the work gets stuck.

The useful details of an appointment can disappear into notes: what the client liked, which products were used, and what they need to do next.

What AE built

A system around the task.

  • A queue of appointments and clients waiting for follow-up
  • Service notes and product recommendations kept with each client
  • Drafts for appointment prep, aftercare, product follow-up and course introductions
  • A review step before sending, with email and text draft options
  • Supabase
  • AI-assisted drafts

What changed

What the build makes possible.

Appointment context and draft messages sit together, ready for the stylist to review. The system supports the relationship; the stylist decides what gets sent.

The evidence

What you can see here.

The supplied queue screenshot shows sample records, product lists and draft controls. It does not establish delivery rates, sales results or live SMS sending.

Talk through your system

Next step

Tell me what part of the week keeps breaking.

Thirty minutes, no pitch. If it is cheaper to live with than to fix, you get told that. Based in Southlake, so an in-person visit is on the table.